Frequently asked questions.

How soon will I see improvements?

Our objective is to show improvement in the first month. This will include detailed information of the number of calls, handling times, and total results that our talented staff has recorded.

Will I have 24/7 customer service from Real?

We are available to our customers and their customers 24/7. Our goal is to provide efficient service that will increase your client base while providing great customer service.

What solutions does Real Outsourcing provide?

We provide specific solutions based on your company goals, vision and mission. We are committed to build you solutions that will create an outstanding customer service reputation, standing out from the rest.

How does Real Outsourcing fulfill my company’s needs?

Once you reach out to us, we will set up a meeting between you, our financial specialist, and our call center manager. In this meeting we will discuss your needs and explain how we can help.

After our meeting, we will analyze your needs and send you the best options for you and your business.

What can I expect from Real Outsourcing?

We will provide a less stressful ambience and efficiently minimize your work load. You will experience top of the line and edgy customer service from our most talented and dedicated staff.

Like our motto: Do what you do best let us do the rest.